Privacy Policy

This Privacy Policy describes how MyMealMap.com (referred to as "we," "us," or "our") collects, uses, and shares your personal data when you visit our website, MyMealMap.com, and use our services. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. As we are based in the UK, we adhere to the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are
MyMealMap.com is operated by [Your Company Name/Your Name if Sole Trader], with a registered address at [Your Address - Optional, but good for transparency]. You can contact us about privacy matters at: [Your Email Address]

2. What Personal Data We Collect
We may collect and process the following types of personal data about you:

Identity Data: This includes your first name, last name, username, or similar identifier.

Contact Data: This includes your email address.

Profile Data: This includes your username and password, any preferences you set (e.g., dietary preferences, meal types), feedback, and survey responses.

Technical Data: This includes your internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Usage Data: This includes information about how you use our website, services, and content.

Marketing and Communications Data: This includes your preferences in receiving marketing from us and your communication preferences.

We do not generally collect sensitive personal data (such as health information beyond basic dietary preferences, racial or ethnic origin, religious beliefs, sexual orientation) through our standard services. If we ever need to collect such data, we will do so only with your explicit consent and for specific, lawful purposes.

3. How We Collect Your Personal Data
We collect data from and about you through various methods:

Direct Interactions: You may give us your Identity, Contact, and Profile Data by filling in forms or by corresponding with us by email or otherwise. This includes personal data you provide when you:

Create an account on our website.

Subscribe to our newsletter or other publications.

Enter a competition, promotion, or survey.

Give us feedback or contact us.

Automated Technologies or Interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, Browse actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy (Section 9) for more details.

Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources as set out below:

Technical Data from analytics providers such as Google Analytics.

4. How We Use Your Personal Data and Our Lawful Bases
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

To provide you with our services: This includes enabling you to access our meal plans, manage your account, and use website features.

Lawful Basis: Performance of a contract with you.

To manage our relationship with you: This includes notifying you about changes to our terms or privacy policy, responding to your queries, and asking for your feedback.

Lawful Basis: Performance of a contract with you; Necessary to comply with a legal obligation; Necessary for our legitimate interests (to keep our records updated and to study how customers use our services).

To improve our website and services: This includes analysing usage data to understand how our website is used and to make improvements.

Lawful Basis: Necessary for our legitimate interests (to define types of customers for our services, to keep our website updated and relevant, to develop our business).

To send you marketing communications: Where you have opted in, we may send you emails about new meal plans, features, or promotions.

Lawful Basis: Your consent. You have the right to withdraw consent to marketing at any time by following the unsubscribe link in our emails.

To comply with legal obligations: Where we are required by law to process your data, for example for tax or regulatory purposes.

Lawful Basis: Necessary to comply with a legal obligation.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

5. Sharing Your Personal Data
We may share your personal data with the following types of third parties for the purposes set out in Section 4:

Service Providers: Third parties who provide services on our behalf, such as website hosting, data analytics, email delivery, and customer support. These service providers are only permitted to use your personal data to perform services on our behalf and are obligated to keep your information confidential.

Legal and Regulatory Authorities: When required by law, court order, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers
We strive to keep your personal data within the UK or European Economic Area (EEA). However, some of our third-party service providers may be based outside the UK/EEA, meaning their processing of your personal data will involve a transfer of data outside the UK/EEA.

Whenever we transfer your personal data out of the UK/EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK government or the European Commission.

Where we use certain service providers, we may use specific contracts approved for use in the UK/EEA which give personal data the same protection it has in the UK/EEA (e.g., Standard Contractual Clauses, International Data Transfer Agreement/Addendum).

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK/EEA.

7. Data Security
We have implemented appropriate technical and organisational security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

In some circumstances, you can ask us to delete your data (see "Your Legal Rights" below).

9. Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, please refer to our [Link to your separate Cookie Policy Page - HIGHLY RECOMMENDED, if not, detail it here].

10. Your Legal Rights
Under UK data protection laws, you have the following rights in relation to your personal data:

The right to be informed: About how your personal data is being used.

The right of access: To your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you.

The right to rectification: To have inaccurate personal data corrected.

The right to erasure: To have your personal data deleted (also known as the "right to be forgotten") in certain circumstances.

The right to restrict processing: To block or suppress processing of your personal data in certain circumstances.

The right to data portability: To obtain and reuse your personal data for your own purposes across different services.

The right to object: To processing your personal data in certain circumstances (e.g., for direct marketing).

Rights in relation to automated decision-making and profiling: Not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you.

If you wish to exercise any of these rights, please contact us at [email protected]. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

You also have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. We encourage you to review this Privacy Policy periodically for any changes.

Last updated: 14/08/2025